Frequently Asked Questions
Public questions and answers for seafarers and employers.
Basic answers about recruitment, applications, documents, and support.
Questions from seafarers
Questions from employers
Please send vessel type, rank, contract duration, joining window, and key requirements.
Recruitment, crew changes, travel arrangements, payroll support, and practical crewing questions.
The fastest way is direct contact by email or phone with the vacancy or service request details.
Use the employers page and contact page for direct communication with the team.
Main public topics
Topics include recruitment, applications, documents, wages, contracts, travel logistics, payroll, compliance, crew welfare, employer requirements, and direct contact with the team.
If your question depends on a specific vacancy, vessel type, rank, wages, or joining timing, use the contact page.
Service overview
If your question is about what the company actually does, continue to the services page.
ServicesDocuments and readiness
For certificates, preparation, and document pack questions, the training page is the next stop.
Training and certificatesNeed a direct answer
If the question depends on a real vessel, role, or contract, continue to direct contact.
Contact us